Terms and Conditions

We make reasonable efforts to present product descriptions, images, availability, and prices accurately. Product information and availability may be updated from time to time.

Colors, ceramic glaze, glass appearance, wood grain, stone pattern, candle wax tone, metal finish, and other details may vary slightly because of screen settings, lighting, manufacturing tolerances, or material characteristics.

Fragrance intensity varies by environment. Products involving heat, flame, water, charging, or electrical operation should be used only according to their instructions and with appropriate safety precautions.

Submitting an order does not require us to accept an order that cannot be processed, paid for, fulfilled, or lawfully completed.

Payment is handled through the methods available at checkout. Customers are responsible for providing accurate billing and payment information.

Shipping, return, cancellation, and refund matters are also governed by the applicable policies displayed on the Qelmaviq store.